Growing Together

The key material issue associated

Priority of the


Community engagement and development initiatives HIGH
Land acquisition and rehabilitation HIGH

Illustrating the many facets of our community intervention

Trust, integrity, respect and care are enshrined in our corporate philosophy. Our communities are our partners in progress, and we engage with them on a continual basis, co-creating solutions and programmes that cater to specific community needs while creating long-term prosperity.

Our ambition

Enhance the quality of life and economic wellbeing of communities

Our approach

At HZL, our corporate sustainability strategy is driven by the Board’s CSR Committee and the CSR function in our Company. The identified intervention areas for our CSR activities are:

  • Education
  • Sustainable Livelihood
  • Women's Empowerment
  • Health, Water and Sanitation
  • Sports and Culture
  • Environment and Safety
  • Community Asset Creation

Strategic priorities

  • Enhance the quality of education accessible to children and youth
  • Help families reach financial security and stability
  • Train local youth with appropriate employable skills based on their aptitude and education
  • Empowering rural women and helping them achieve economic independence
  • Support creation of appropriate common property resources in villages
  • Ensure easy access to quality healthcare and clean drinking water
  • Support young sport enthusiasts in achieving excellence
  • Remain an active partner regarding environment and safety practices
  • Practise job mapping measures, creating a connection between the employable and the employer

Performance in FY 2019

  • Our CSR spend was ` 130.20 Crore, an increase of nearly 42% over last year
  • We touched the lives of 5,00,000 people through our CSR interventions
  • Carried out baseline and impact assessment study during the reporting year with a sample size of 3,500 households, which had two major outcomes
    • ~64% of the sample households in the operational area benefitted from at least one CSR programme
    • ~88% impacted households are from lower- or middleincome groups and ~85% belong to SC/ST/OBC communities
  • ~75,000 students impacted through various education interventions
  • ~12,000 families benefitted through agriculture and livestock interventions
  • Provided skills/training/job placement services to more than 550 youth
  • Reached over 23,000 women/ families directly through Sakhi programme for their socio economic development
  • 569 road safety awareness sessions conducted covering 51,954 community members

CSR governance at HZL

HZL's CSR efforts are directed towards 189 villages near our operations, including 184 in Rajasthan and five in Uttarakhand. The projects address issues of national importance and are carried out in close partnerships with the Government, local communities and credible NGOs.

The emphasis is on effective response to grassroots development needs and high-impact results. During the year, CSR spend was ` 130.20 Crore impacting the lives of over 5,00,000 beneficiaries

The broad vision of our CSR policy, to enhance the quality of life and economic wellbeing of the communities around our operations, is drawn from our core management belief that 'our licence to operate comes not only from the Government but also from the communities surrounding our operations and particularly the people of Rajasthan'.

MEAL-Monitoring, Evaluation, Accountability and Learning-systems are an integral part of project design to ensure high transparency in all CSR projects. HZL has developed highly effective monitoring tools, documentation and process manuals in some of its flagship projects for its own project efficacy and also to contribute towards the CSR knowledge repository in India.

“As a responsible mining company, we have a long-term commitment towards all stakeholders. We want our communities to be an integral part of our growth story wherein all members participate, and no one is left behind.”

Mr. Sunil Duggal, CEO

CSR governance

At HZL, transparency and accountability are the cornerstones of governance that are achieved through strong systems/processes and multi-tiered reviews. The overall responsibility of shaping CSR engagements rests with the Board CSR subcommittee while the Executive Committee and the Implementation Monitoring Committee (IMC) play a leading role in ensuring the translation of that vision into action. The dedicated CSR professionals in HZL are responsible for project design, quality execution, monitoring and reporting.

All flagship CSR projects follow a listing of activities, expected outputs, outcomes and impacts, along with allotted budget. In many cases, there are Project Advisory Committees consisting of respected external experts on relevant thematic areas who provide guidance and thought leadership to ensure high-quality design and effective implementation of the projects. The large flagship projects also have Project Steering Committees (PSC) that usually meet monthly. The PSC is responsible for taking stock of the progress as per plan, efficacy of the interventions and keeping alive innovation and learning.

Due diligence, accountability and transparency around the implementation of all CSR projects are constantly ensured through audits conducted at three levels mentioned below:

Vedanta Sustainability Assurance Programme This is an annual audit of sustainability practices and processes, which is conducted across Vedanta. The audit covers a review of CSR practices within the Social Sustainability and Stakeholders Engagement module.

Management Assurance System Audit This is an independent process audit conducted annually across Vedanta, and it highlights any discrepancy in processes vis-à-vis laid down policies, commitments and laws.

CSR Internal Audits Apart from the above two audits, we have also appointed dedicated internal auditors who carry out quarterly audits of our CSR projects. The audits cover both, a financial audit, as well as a physical audit of activities carried out on the ground. These internal audit reports are reviewed by the IMC, senior management and the Board CSR Sub Committee.

In addition, HZL commissions a comprehensive baseline and impact study by a third party, at all its locations, once every three years.

CSR programmes

The Board of Directors revised the CSR policy in April 2018 to reflect the changes in programme mix. HZL's CSR policy lays down thematic focus areas of work as education, sustainable livelihoods, women’s empowerment, health, water and sanitation, sports and culture, environment and safety and community development. The specific project priorities emerge through baseline studies conducted once every three years and constant community engagement and consultations. Projects are designed to effectively address the felt developmental needs in identified villages.

Our areas of community interventions

We are able to thrive and sustain because of the community we operate in, therefore their interests are of paramount interest for our business. We ensure that our business operations help create value for them and empower them.

Leveraging our expertise, technology and resources, we are forging multi-stakeholder partnerships with governments, civil society, academia and local communities, to empower communities living around our operation sites. In addition to the key areas of intervention covered by CSR, our employee volunteers contribute significantly to community development.

Assessing impacts of interventions

We believe that partnerships are ‘key’ to enhancing value in any developmental effort; and measuring impact is imperative to sustaining our focus on projects and their implementation. We conduct baseline and impact assessment every three years to monitor progress of our community interventions.

Environment and Social Impact Assessment (ESIA) studies are carried out by recognised and approved third parties to identify risks and based on that mitigation plan is prepared in the form of Environmental and Social Management Plan, which is part of ESIA document.

The impact assessment study is done internally and also at times with external agencies once in three years. During the current year external impact assessment was done by Taru Leading Edge.

Excerpts from our baseline & impact assessment study carried out during FY 2019 - Education



In enrolment




On cognitive development


Desired continuation of the programme


Reported medium to high impact

Unchi Udaan

Free education provided

To the students especially girls, who are continuing their higher education

Shiksha Sambal

78% (HHS)

Improvement in grades

81% (HHS)

Interest in going to schools

78% (HHS)

Improved quality of education

Jeevan Tarang


IChange observed in deaf schools


Are becoming confident

Recommendations from the impact and baseline studies

Excerpts from our baseline & impact assessment study carried out during FY 2019 - Sustainable Livelihoods


Households impacted through Project Samadhan


Households reported increase in yield by improved seed varieties


Households before reported medium to high impact

Recommendations from the impact and baseline studies

Excerpts from our baseline & impact assessment study carried out during FY 2019 - Women's Empowerment


Coverage for the Sakhi programme


of surveyed households availed loans for starting their business/ enterprise


Households reported income enhancement


Bearing on thought process and behaviour of community

Recommendations from the impact and baseline studies

Excerpts from our baseline & impact assessment study carried out during FY 2019 - Health, Water & Sanitation




People received medium impact from the programme

Recommendations from the impact and baseline studies

Excerpts from our baseline & impact assessment study carried out during FY 2019 - Sports


Received high-medium impact from the football programme


Shaping a brighter future

“ Education is the great engine of personal development. It is through education that the daughter of a peasant can become a doctor, that the son of a mine worker can become the head of a mine, that a child of farm workers can become the president of a great nation.”

– Nelson Mandela

Education offers access to better opportunities; it is the key that unlocks the door to a better life. It is universally acknowledged as the strongest driver of empowerment and wellbeing. At HZL, we implement several projects related to educating diverse members of the community.

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Our reach

During FY 2019, we spent
` 51.41 Crore (39% of total CSR expenditure) on education programmes benefitting ~75,000 students

Our goal

To enhance the quality of education accessible to children and youth of up to 18 years; giving wings to dreams of a future that each child wants to create for herself or himself

Key initiatives


Project Khushi is in its fourth year and directly reaches 60,000 children in 3,089 Anganwadi Centres (AWCs). The AWCs are very important grassroot level institutions that cater to the health, nutrition and pre-school needs of children, in the formative 0-6 years age group.

FY 2019 performance

  • 60% of the enrolled children regularly attended AWCs
  • ~1,600 severely & acutely malnourished children were identified, of which 37% were successfully brought to normal category through various project interventions
  • ~21,000 pre-school children were assessed at 1,522 AWCs across five districts for preschool learning assessments conducted twice a year on five development domains-language, cognitive, social, physical and creative-and an average increase of 11% was observed across all domains for the children who appeared for both the tests
  • All 3,089 AWCs were evaluated using a unique Anganwadi Grading Tool and the results were positive:
  • ~1,800 AWCs were assisted in setting up kitchen gardens to supply fresh vegetables for the children’s meal
  • Organised recipe trials, using the dry Take Home Ration (THR)-provided by the Government to mothers for supplementing protein and fat deficiency in their diet-as the primary ingredient to teach mothers how THR can be converted into a delicious meal
  • 34,000+ community meetings were held. Community contributions received at more than 44% AWCs amounting to ` 82 Lakh
  • Two AWC workers, Ms. Rukmani Bhoi and Ms. Vimla Kunwar, were selected by the Ministry for Women and Child Development for the ‘National Awards for Exceptional Achievements’ in January 2019

Nand Ghar

Nand Ghar, a Vedanta group flagship programme re-imagines AWCs as state-of-the-art centres which find a place of pride in communities.

Project Nand Ghar provides children with a safe and friendly learning environment with amenities like safe drinking water, uninterrupted supply of solar power, digital learning facilities and more. Many Nand Ghars are also used (post AWC hours) for providing entrepreneurial skills training to women through another flagship project, ‘Sakhi’.

FY 2019 performance

264 Nand Ghars were constructed, taking the total count to 314

Shiksha Sambal

Shiksha Sambal, aimed at providing education in Science, English and Maths (SEM), impacts over 7,800 students across 60 government schools.

The project places additional teachers in schools and helps build a strong conceptual foundation among students using innovative learning techniques, including group learning, worksheets, learning camps, science fairs and so on.

FY 2019 performance

The class 10 results were a huge reaffirmation of this investment with significant improvements in results of SEM subjects. The table below shows the change in % of schools, which had pass rate of over 70% in these subjects in FY 2016 (base year) and FY 2018 (current year)

Bolstering language and mathematics skills across schools

During the year under review, we initiated a new programme in 19 government schools to strengthen Language and Mathematics learning for classes 1–8, using a personalised and adaptive cloud-based learning solution called ‘Mindspark’. The initiative is directly benefitting more than 3,200 students.

Within the first quarter of its implementation, the programme helped 226 students move up at least one learning level in Mathematics. This early intervention with a special thrust in mathematics an

Jeevan Tarang

This programme reaches over 800 differently-abled children who have special needs (hearing/vision/ intellectual). The project’s primary objective is to make the children selfreliant through improved education opportunities, including technologybased learning.

It also aims to sensitise and spread overall awareness among the general public and employers about physically challenged individuals to build a more equal and inclusive society.

FY 2019 performance

  • Undertook a job mapping and inclusion assessment for persons with disabilities in India’s mining sector—first-of-its-kind evaluation—in partnership with a nationally reputed, specialist organisation
  • Organised workshops on menstrual hygiene and sexual violence for hearing-impaired girls
  • Introduced Indian Sign Language to family members and teachers of hearing-impaired children to facilitate better two-way communication
  • Mainstream cinema hall screenings of Bollywood movie 'Hichki' in Audio Described Format for visually impaired audience were organised in Udaipur, Bhilwara and Ajmer

As part of planning for FY 2019, we undertook a comprehensive study on readiness for disability inclusion at HZL as the first step towards building a bridge between the HZL staff and the community through our CSR initiatives

Comprehensive study on readiness for disability inclusion at HZL

As part of planning for FY 2019, we undertook a comprehensive study on readiness for disability inclusion at HZL as the first step towards building a bridge between the HZL staff and the community through our CSR initiatives

The study focussed on three aspects (i) Accessibility of infrastructure and services (ii) Identifying jobs for persons with disabilities and (iii) Assessment of readiness for disability inclusion, both at institutional and individual levels

V-shesh, an empaneled access auditor with Government of India’s Sugamya Bharat Abhiyaan, was identified as our implementation partner. This study was conducted from June 2018 through February 2019 and covered each aspect listed above.

This study will not just help in aligning our CSR disability inclusion work with our team members but has laid the foundation for an ‘ahead of time’ compliance with requirements of The Rights of Persons with Disabilities Act, 2016.

Objective Methodology Output

Accessible infrastructure

Access audit of premises at every HZL location Actionable plan for making each location/ premises accessible for persons with disabilities

Disability inclusive hiring

Development of methodology for opening up jobs at HZL for persons with disabilities Methodology for making jobs open for persons with disabilities and over 50 roles now open for hiring, using this methodology

Openness towards disability inclusion

Seeking feedback from our staff members via an online survey and 100+ in person meetings Specific feedback from staff members on making disability inclusion work at HZL

Success story

Chanda Sisodiya has been the hostel caretaker at the Deaf School in Udaipur for five years now. A teacher in the past, Chanda left her job to aid her son in overcoming his disability

She also believes that Indian Sign Language (ISL) makes communication among children with hearing disabilities easier. It also gives the children more confidence to have meaningful engagements with people who may not know any sign language, including their family members. The value of ISL is reflected from the rising interest among teachers and parents to also learn it. This initiative was made possible on account of support from our CSR project Jeevan Tarang. The project partners with schools for differently- and specially-abled children to build capacities of these institutions to impart effective education and skilling of more than 800 special children in Udaipur, Bhilwara, Chittorgarh and Ajmer districts of Rajasthan.

Unchi Udaan

This project builds on the foundation of Shiksha Sambal and creates an opportunity for high-performing students from the project schools to enter engineering institutions of national repute. It provides residential and non-residential schooling and coaching support to selected students.

FY 2019 performance

The first batch of 24 residential and six non-residential students is prepared to take the Joint Entrance Examinations for engineering colleges in 2019.

Success story

Rani Khatik from Dariba is one of the star performers in our CSR initiative Unchi Udaan, and is set to become an IITian. The project provides free residential schooling and coaching support to meritorious students studying in government schools near our operations, giving wings to their dreams of studying in IITs and other institutions of national repute.

Rani's success in the JEE is especially inspiring for us. Abandoned at birth by her father, a government school teacher, because he only wanted a son; Rani's life’s mission is to prove that girls, like boys can excel in any profession. At school, Rani has always loved maths and dreamt of becoming a civil engineer. Her mother, Manju did not want to depend on anyone's charity. She did not hesitate to work as a daily wage construction labourer to make ends meet, while fighting for nine years to ensure that Rani's father pays maintenance charges for her upbringing, because it was Rani's right. A work site accident where Manju broke her arm and had to undergo a surgery where a steel rod was fitted in, meant that she could no longer work as a labourer.

When our women's empowerment project, Sakhi was started in the village, Manju joined a self-help group (SHG). She had started a small grocery shop. The small loans that she took from her SHG helped to finance the operating costs of her shop. When in class 10, Rani herself used to sew to earn some money, to reduce the burden on her mom for paying for her education. Cracking the IITs is always a high, and when you do it against all odds, as Rani has done, it is that much more special and we are proud to be part of Rani and Manju's life journeys.

Scholarship support for higher education

We provide merit-cum-means scholarships called ‘Yashad-Sumedha’ for youth pursuing engineering education. HZL also provides full scholarship for girls from surrounding villages around its operations to pursue higher education at the Vedanta Post-Graduate Girl’s College, Ringus.

FY 2019 performance

  • 111 students received this Yashad-Sumedha scholarship
  • 8 top ranking students of various streams from College of Technology and Agriculture Engineering, Udaipur were awarded scholarships
  • 51 new girls were supported for higher education, taking the total number to 98 girls, at Vedanta Post-Graduate Girl’s College, Ringus

Other engagements in education

We have five schools that directly provide education to 1,737 children from communities in their vicinity. We also provide need-based furniture and infrastructure support to government schools in our immediate neighbourhood.


Striving to create thriving communities

“ But if you can create an honourable livelihood, where you take your skills and use them and you earn living from it, it gives you a sense of freedom and allows you to balance your life the way you want”

– Anita Roddick

Sustainable livelihoods empower communities and drive financial growth for them, as well as the nation. Our livelihood programmes include on-farm and off-farm interventions comprising innovative and effective solutions, especially for improving employability of local youth

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Our reach

During FY 2018-19, we spent
` 16.32 Crore (13% of our CSR expenditure) on sustainable livelihoods projects, benefitting 13,000 families directly

Our goal

To enable families to reach financial security and stability; striving to create thriving communities.

Key initiatives


This is our flagship programme for on-farm sustainable livelihood. We extended our support to 8,174 farmers through agriculture-based interventions and 4,295 families through livestock-based programmes during FY 2019.

Project Samadhan, as the name suggests, focusses on ‘delivering solutions’ for collective challenges, by bringing together members of various Farmer Interest Groups (FIGs), formed according to their unique circumstances such as types of landholding. The FIGs help their members in overcoming issues related to market access and product pricing, among others. During the year under review, we focussed on improving soil health, quality of agriculture seeds, horticulture plants and improving breeds of livestock, along with improving farming practices and technology.

FY 2019 performance


  • 23.1% increase in maize production in three clusters while soyabean yield improved by ~7% compared to non-intervention areas
  • During Rabi 2018, ~57% farmers (out of 3,451) adapted line sowing technique from the package of practices provided in the project
  • 372 new farmers were provided support in olericulture (growing vegetables) and from the data analysis of 198 farmers, it shows that additional cash flow generated ranged from ` 5,000 to ` 25,000 per farmer
  • 288 fruit orchards (WADI) were established covering an area of 142 acres in which horticulture crops like mango, lemon, guava, figs (anjeer), sapota (chikoo) and others were planted. In addition, 25 ultra-high-density plantation/high-density plantation (UHDP/HDP) wadis of mango and guava were established
  • 3,835 new farmers were added to the programme through various interventions
  • ~3,129 farmers actively participated in Farmers’ Day, organised successfully in five clusters


  • Introduced Sorted Semen, a cutting-edge technology that is proven to have 90% female calf birth rate
  • 271 animal camps were conducted covering more than 1,00,481 animals and benefitting over 2,610 families
  • 6,747 artificial inseminations were carried out through nine different Integrated Livestock Development Centres (ILDC) running under the project
  • Cumulatively 3,429 calves have been born with the help of this project over the last 2.5 years, of which 1,624 are female, resulting in an asset creation of ` 78.42 Lakh for the farmers

Success story

We have much to learn from Gautam, a differently-abled young man from Zawar village, who has not allowed his physical constraints to affect his passions.

He collaborated with our flagship CSR project on agriculture, Samadhan in 2018 and has, since then, planted a mango orchard and a rose farm. We supported him more in this direction by taking him on a learning visit to the Jain Irrigation headquarters at Jalgaon, Maharashtra. Here, he learned more about developing high-density orchards for pomegranates, guava, mango and others, as well as acquainted himself with the basic concepts of tissue culture. Gautam is Samadhan’s shining star and the visit inspired him to interact with the Government-run agriculture department, obtaining 100 saplings to plant a pomegranate orchard.

Skill development

Our skill development project trains local youth for appropriate job-related skills based on their aptitude and education, to improve their employability.

During FY 2019, six projects were initiated exclusively for youth living around our operating sites. These projects are run in collaboration with leading organisations known for their commendable work in skill development

Skill development projects implemented during FY 2019

1. HZL Mining Academy

Incorporated in FY 2016, the Academy continues to grow with three centres that are currently training ~172 students with a lucrative career in underground mining. The students receive classroom instructions as well as practical training using simulators and on-the-job training in mines.

2. HZL Skilling and Entrepreneurship Centres

During FY 2019, we started skill development centres at two of our mining locations (Dariba and Agucha). Both centres will train a total of 350 youth per year across six different trades as part of this programme. The training will be followed by placement in surrounding districts. Currently, 159 youth (including girls) are undergoing training for micro-finance, home electrician, security guard, general duty assistant, sales associate and data-entry operator.

3. ITI training at Maruti Suzuki, Gurgaon

We encourage, prepare and support youth from the villages near us to be selected for this two-year course offered by Maruti Suzuki, which offers job training for the automotive industry with a handsome stipend. The programme now hosts 152 boys from villages in our vicinity.

4. National Employability Enhancement Mission

Under this project, qualified graduates are placed as apprentices in various business units of HZL for a period of three years for receiving on-the-job training. During FY 2019, we absorbed 134 youth as apprentices under this scheme.

5. BPO training

We began this course during the year under review at two locations (Dariba and Agucha), where training was imparted to 48 youth, including 26 girls and 22 boys. Post completion of the training 70% of them were placed in jobs with salaries ranging from ` 8,000 to ` 25,000 per month.

6. Other training courses

Training programmes for employment as security guards and drivers, as well as a 45-day training on micro-entrepreneurship was introduced during FY 2019 benefitting 21 youth.

Success story

It takes enormous strength to walk out of a marriage, even when you know that your husband has wronged you. The choice is even more stark when you know that you will be a single parent, responsible for raising your six-year-old daughter.

Yet 28-year-old Anjum Mirza from Railmagra, near our Dariba smelter had the courage to do so in 2017. She then took up a teaching job in a private school, but her childhood dream was to join a corporate job. She came to know about our skilling initiatives and joined the Micro-finance Trade Executive course. She performed very well and after passing out got placed with Axis Bank in Bhilwara, drawing a salary of ` 12,500/- per month.


A step towards parity and prosperity

“ The question isn’t who’s going to let me; it’s who is going to stop me”

–Ayn Rand

Women empowerment sets a direct course towards gender equality, poverty eradication and inclusive economic growth. It broadens access to economic assets and enhances women’s participation in shaping a country’s economy. At HZL, we are geared towards mobilising rural women towards economic independence and find their collective voice for setting developmental priorities in their families and villages.

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Our reach

During FY 2019, ` 5.40 Crore (4% of CSR expenditure) was allocated for women empowerment programmes that directly impacted the lives of over 23,000 families

Our goal

Is to unlock the full potential of all women in our neighbourhoods by helping them experience economic self-reliance and find their collective voice for setting developmental priorities in their families and villages

Key initiatives


Sakhi marshals rural women into self-help groups (SHGs) and helps develop their capacities in leadership, skill development, finance management and entrepreneurship.

FY 2019 performance

  • By the end of FY 2019, we had formed 1,922 SHGs with ~23,954 members and total savings of ` 6.2 Crore and cumulative loans of ` 17.13 Crore, including credit of ` 2.7 Crore leveraged from banks
  • Overall, 18,053 women availed loans from SHGs for various purposes like livelihood activities, education, debt redemption and household consumption
  • 492 women initiated or expanded their micro-enterprises

During the year under review, there were two other significant developments:

Formed five federations of 23,000 women

The SHGs we support normally consist of 10 members and are brought together at the village level as a Village Organisation (VO), which are clubbed into a Federation. We assist in developing the three-tier structure for women that offers a pathway to financial self-sufficiency. The project now has 126 functional VOs and during FY 2019 we helped form 5 Federations with a base of 23,000 women.

Collaboration between our largest projects

During the year under review, we brought together two of our flagship programmes - Khushi and Sakhi - wherein ~140 women stitched uniforms for 60,000 Khushi Anganwadi children under the ‘Khushi Baatiye’ Campaign. ‘Khushi Baatiye’ is an employee engagement campaign at HZL to gift a pair of uniform and sandals to children in the Khushi Anganwadi centres.

Success story

Sumitra is the youngest daughter of a worker in a coal mine, who due to financial constraints of raising a daughter, married her off early. Married for seven years and with two daughters, life hadn't been easy. Sumitra got involved in our Sakhi project two and half years ago.

Sumitra, a Samuh Sakhi took a ` 10,000 loan to open a small grocery shop which also doubles as a tailoring shop. She has some informal training as a beautician and plans to incorporate a beauty parlour in the shop space once she has some spare money. She feels that being part of the Samuh has helped her meet her growth aspirations. She does not really have to depend on someone else for money. The women in her group take care of each other and help in empowering each other. Sumitra is prepared to pursue her dream of building a small house for her family in Hurda.

" Beti kisi ki bhi ho, jab tak uski haat may hunnar na ho, uski shadi mat karana."

Sumitra, a part of the SHG


Enriching quality of life

“ There is no power for change greater than a community discovering what it cares about.”

–Margaret J. Wheatley

The creation of community assets enhances the quality of living and is fundamental to defining development of any region. At HZL, we focus on creating appropriate common property resources like community halls, drains and roads, among others for the families living in our neighbourhood villages.

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Our reach

During FY 2019, we invested ` 9.44 Crore (7% of CSR expenditure) on building community assets

Our goal

To support creation of appropriate common property resources in villages, thereby enhancing the quality of life in communities

Key initiatives

Amenities for communities

The creation of an appropriate physical asset for communities is sometimes the most tangible expression of a company’s commitment towards continuous community development.

At HZL, we help in the construction of community assets after close consultation with the concerned villagers

FY 2019 performance

During the year, we initiated several projects, including construction of community halls, classrooms in schools, cement concrete (CC) and bitumen roads, bus stands, cremation centres, culverts, drains and open-air public spaces in villages according to community requirements. In addition, water projects like installation of pipelines, providing water connections, construction of water tanks, supplying drinking water through tankers and others were also undertaken


Facilitating cleaner, safer, healthier lives

“ In nothing do men more nearly approach the gods, than in giving health to men.”


Health, water and sanitation are essential amenities that any community is dependent on. Our focus is on ensuring that communities around us receive safe potable water and access to proper healthcare and sanitation facilities. Our programmes are directed towards facilitating infrastructure development in these areas.

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Our reach

During FY 2019, ` 11.65 Crore (9% of CSR expenditure) was spent on health and water related initiatives benefitting the community directly

Our goal

To ensure improved and quality access to healthcare and drinking water, especially for the most vulnerable populations

Key initiatives


Proper healthcare facilities are vital for community’s development. Therefore, we consistently strive to provide high-quality healthcare facility to the communities in our vicinity.

1. Mobile Health Vans (MHVs)

During FY 2019, we re-launched Mobile Health Vans around four of our locations to provide accessible and affordable medical care to our neighbouring communities. The project is set to positively touch lives of ~1.42 Lakh people over the next three years, especially that of women and children.

FY 2019 performance

  • 42,000 patients (of which ~26,000 were women and children) received healthcare through overall 832 OPD sessions
  • 1,419 rapid tests were conducted, along with 293 antenatal check-ups
  • 309 villagers were referred to base hospitals in the district, as referral is one of the components to the MHU
  • ~3,617 beneficiaries covered through 62 awareness sessions conducted on anaemia, women’s health, nutrition, healthy hand washing and others

2. Angdaan Mahadaan Campaign

This was a joint initiative of HZL and Dainik Bhaskar with Mohan Foundation Jaipur Citizen Forum as the technical partners. The campaign reached more than 12,000 people through awareness seminars in 15 towns of Rajasthan, workshops for doctors and nursing staff in hospitals, street plays, talk shows cum felicitation ceremony for donor families, road shows in rural markets and Udaipur marathon.

FY 2019 performance

  • 12,000 people reached through this campaign

3. Other health initiatives

Our six company-run hospitals treated over 1,07,500 external patients during FY 2019. We also extended our support to a Homeopathic medicine camp at Gulabpura, where over 22,000 patients were treated.


Water is among the most important needs of a community, especially in a state like Rajasthan. At HZL, we have always supported people in receiving access to adequate drinking water. During FY 2019, we began to activate a long-term water security strategy for areas near us. This includes working on both water replenishment/recharge and access to clean drinking water.

1. Water harvesting

Widespread water harvesting is the only sustainable solution to water scarcity for the same. We are collaborating with the State Government on this mission

FY 2019 performance

  • 34 water harvesting structures were built/repaired with a capacity to hold 4,675 m3 of rainwater
  • Commissioned a water resource assessment to make a rainwater harvesting plan for our Dariba SBU. The assessment employed state-of-the-art technology, including remote sensing and Geographic Information System (GIS) tools

2. Drinking water provisioning

We have always focussed on providing safe potable water.

FY 2019 performance

Initiated community RO water plants in partnership with local Gram Panchayats based on a viable business model where in HZL provides capital costs and funds gap in operational funding for the first few years. Three such community RO plants were set up this year, along with five water ATMs.


Encouraging sports and preserving culture for a vibrant youth

“ Champions aren’t made in the gyms, champions are made from something they have deep inside them – a desire, a dream, a vision.”

–Mohammed Ali

Sports and culture are an integral part of community life and both help in enhancing the quality of life. While sports instill the spirit of leadership, teamwork and other important life lessons, culture embellishes life in general. Our significant investments in sports during the year reflect our commitment towards promoting education outside of classrooms. We also continued supporting cultural events to make them accessible for all.

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Our reach

During FY 2019, we spent ` 19.89 Crore (15% of CSR expenditure) on sports and culture projects benefitting 45,000 persons directly

Our goal

To support young talent in achieving excellence; making sports and culture accessible for everyone

Success story

Grooming tomorrow’s sports stars

HZL has undertaken a one-of-a-kind programme, known as Zinc Football, in India. This is an umbrella initiative that encompasses several broad-level interventions, which are geared to serve the objective of identifying high-performing young talent and nurturing them into skilled sports professionals, while also ensuring they receive formal education off the field.


At the heart of this initiative is the residential school, titled Zinc Football Academy, at Zawar. We organised 43 scouting camps across 23 districts in Rajasthan to shortlist the 32 students to be enrolled here. Additionally, four talent hunt initiatives also took place at major regional, state and national tournaments.

The academy is a state-of-the-art unit with world-class facilities and the country’s first-ever ‘technology-hinged football training’. The novel F-Cube Training and Assessment Technology enables the continuous tracking of key developmental parameters of the scholars. We ensure that each of these children can access all the right opportunities as well as balanced guidance from qualified support staff.

Moreover, we have also set up 64 Zinc Football Schools throughout Rajasthan. A comprehensive curriculum is followed at each of these schools and this is complemented by periodical evaluations, coaches’ refresher courses and competitive tournaments.

Residential academy at Zawar Laced with world-class facilities, this academy focusses on technology-hinged football training. Using Artificial Intelligence (AI) and simulation programmes, this academy intends to devise new ways of training. Currently, there is a batch of 32 children who are getting trained here.


We saw more than 4,300 children participate in the academy scouting camps. Each of our schools drew over 2,000 young boys and girls from nearby localities and they are, at present, being coached by fully-skilled trainers. In addition, we reached out to more than 5,000 young footballers, as part of our ‘Football Clinics’ drive.

The response to the overall initiative has been overwhelming. Children are displaying as well as developing immense love for the sport, while dreaming of representing the country in the game in future. This inspires us to stay on course and groom tomorrow’s stars.

“It was very important for someone to take this initiative for the betterment of Indian and Rajasthan football. Thankfully, Mr. Duggal decided to address the problem. However, this is only a baby step and if these kids are nurtured well from now on, they will definitely bring pride for the country.”

Rohit Parashar, Veteran Indian footballer and former coach of Sports Authority of India

FY 2019 performance

  • Zinc Football team made its debut at the national-level annual sports meet conducted by School Games Federation of India (SGFI) where they reached the quarter finals
  • Aman Khan, a student of the Zinc Football Academy, was selected to represent Rajasthan's state team in the SGFI U-17 Championship, held in Jammu and was its youngest member
  • 8 of U-14 Zinc Football Academy boys have been selected to represent DAV Rajasthan in the forthcoming DAV Under-19 National Championship to be held in Ranchi
  • Skill improvement initiative for coaches was conducted in collaboration with coaches from the US and the UK, from the award-winning non-profit organisation 'Coaches Across Continents'

Success story

We pride ourselves in the Zinc Football Community Centre in Dariba

While it has helped some spirited children realise the extent of their enthusiasm and potential for sports, it has inspired kids like Ladu to reclaim control of his life and get closer to transforming the dreams of his loved ones into reality, in the aftermath of a tragedy. Ladu, taking after his late father’s passion for football-who worked as a labourer for HZL and would regularly take him to watch matches-now wakes up early and travels 6 km on a bicycle from his home to our Zinc Football Community Coaching Centre in Dariba. While his mother has busied herself in farm work to support her young children, Ladu is recovering from the enormous loss by dedicating himself wholeheartedly to the sport and his coach vouches for his regularity and imminent success.

Key initiatives


1. Festivals or concerts

We supported a three-day World Music Festival in Udaipur which was attended by 150 artists from 15 different countries and over 42,000 spectators. Additionally, we continued to support Smritiyaan and Maharana Kumbha Sangeet Samaroh, which was graced by leading classical music artists like Ustad Amjad Ali Khan, Prakhar Jojan, Ustad Asghar Husain and others

2. Cleaning Ajmer Dargah

We are the CSR partner under the Government of India’s Swachh Iconic Places initiative as part of Swachh Bharat Mission. It is a special clean-up initiative focussed on select iconic places in the country from heritage, spiritual or cultural perspective. This initiative was rolled out by the Prime Minister of India, under which we are partnering with the Khwaja Moinuddin Chishti’s Dargah and the Ajmer Municipal Commissioner to make the Dargah into a clean and iconic place. During FY 2019, a tripartite MoU was signed between the Ajmer Dargah Committee, Municipal Corporation of Ajmer and HZL, along with all the Anjuman Committees

FY 2019 performance

  • Deployed a rose petal manure making machine and 17 high-tech cleaning machines to ensure cleanliness of the Dargah premises
  • Conducted trainings in risk management, fire safety and crowd management for the Dargah functionaries, along with mock drills to ensure full preparedness among stakeholders to deal with any unforeseen eventualities
  • Prepared a detailed disaster management plan for the Dargah in association with the Ajmer District Disaster Management Authority


Creating the right environment for a greener tomorrow

“ The environment and the economy are really both two sides of the same coin. If we cannot sustain the environment, we cannot sustain ourselves.”

–Wangari Maathai

Healthy and safe community environment means having clean air and water, security of person and property, and supportive infrastructure. At HZL, we consistently endeavour to provide communities around us with a safe and clean environment.

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Our reach

During FY 2019, our total expenditure on environment and safety initiatives was
` 10.98 Crore (8% of CSR expenditure)

Our goal

To be an active partner with communities living around our operations in caring for the environment and embedding a culture of safety

Key initiatives

Sewage Treatment Plant

In 2014, we set up Udaipur’s first Sewage Treatment Plant (STP) with a capacity of 20 MLD, with the twin objective of preventing untreated sewage from entering the city’s lakes, and to reduce the freshwater consumption for industrial purposes. Given the huge success of this intervention, this financial year we were invited by the city administration to enhance the capacity to more than double. Hence, during FY 2019, another STP with capacity of 25 MLD was completed.

Community solar lights

We installed solar street lights in villages to improve safety and convenience of villagers.

FY 2019 performance

  • 396 solar powered street lights were installed in 23 core villages

Safety in communities

To create a culture of safety in communities, we conduct several awareness activities ranging from fire safety among school children to road safety sessions in communities. The campaigns on road safety encourage the use of helmets by two-wheeler users and seat belts for four-wheeled or larger vehicles; promote the utilisation of safety features like reflector stickers; create awareness on the Good Samaritan Charter guidelines and other such features.

FY 2019 performance

  • 51,954 community members were covered through 569 road safety awareness sessions
  • 24,157 school children participated in various activities like essay writing, poster making, debates, slogan writing, street theatre and others across all operating locations to raise awareness on road safety


HZL has volunteering and community engagement programmes to strengthen
bonds between employees and the communities. This year, over 2,300 employees
contributed their time in CSR initiatives, including making financial contributions of ` 20.97 Lakh.

Our goal

To encourage holistic engagement of employees. Ensuring that being responsible becomes a part of our DNA of how we do business

Connecting farms with zinc areas

As an initial step of linking Samadhan beneficiaries‘ produce with the market, employees and their families purchased their fresh produce to support the initiative

Mentoring Shiksha Sambal students

Employees volunteered during the summer and winter camps held for children under the Shiksha Sambal project.

Audio-described movie

In its second year, a well known film ‘Hichki’ was screened in Audio Descriptive format for the visually impaired in Udaipur, Bhilwara and Ajmer. More than 100 employees attended the screening of the movie along with about 250 visually impaired children, adults and elderly. 140

Khushi Baatiye

In its second year of continued commitment to gift a pair of clothes and sandals to 60,000 children enrolled in Khushi Anganwadis, the campaign received support from 875 donors (739 employees and 136 contractors/others) with contributions of over ` 24.17 Lakh.


Organised in support of deaf children of Badhit Bal Vikas Samiti, Ajmer, employees purchased Diwali diyas that were handcrafted by the students

Our partners


Ministry of Women and Child Development – Government of India, Department of Women and Child Development – Government of Rajasthan, Care India, Seva Mandir, Jatan Sansthan, Gramin Evam Samajik Vikas Sanstha, Vidya Bhawan Society, Resonance, Sumedha, Educational Initiatives Private Limited, Avanti Learning Centers Private Limited, Noida Deaf Society, V-Shesh, Vedanta PG Girls College

Sustainable Livelihood

BAIF Institute of Sustainable Livelihood Development (BISLD), Skill Council for Mining Sector, Indian Institute of Skill Development, Maruti Suzuki, Ambuja Cement Foundation, Team Lease

Women’s Empowerment

Manjari Foundation and Saheli Samiti, Center for Study of Values (COS-V)

Community Asset Creation

Local Panchayats and Government

Health, Water and Sanitation

Mukhyamantri Jal Swavlamban Yojana (MJSY) – Government of Rajasthan, Swachh Bharat Abhiyaan, Smile Foundation, Jimmedari Foundation, Dainik Bhaskar

Sports and Culture

Football Link, Seher, Government of India

Environment and Safety

Urban Improvement Trust, Forest Department